Baji Privacy Policy — Your Data, Protected

1What Information We Collect

Various types of information are collected from you when you open an account and use Baji's services. This information is used to provide you with a better and safer experience.

We only collect information that is necessary to provide our services. Collecting excessive or irrelevant data is not our practice.

2How We Collect Your Information

Baji collects your information in several ways. You have the right to know about each of them:

• Directly from you: Information you provide directly during registration, KYC verification, payment forms, or when contacting support.
• Automatically: Device and browsing information is automatically collected through cookies, log files, and analytics while you use the platform.
• From Third Parties: Certain information may be obtained through payment providers or identity verification services.
• Support Interaction: When you contact our support team by chat or email, a record of that conversation is kept.

3How Your Information Is Used

Baji uses your information only for specific, clearly defined purposes. Each purpose is explained in detail below:

• Account Management: To create, verify, and secure your account.
• Service Delivery: To properly operate betting, gaming, lottery, and other services.
• Payment Processing: To securely process deposits and withdrawals.
• Fraud Prevention: To detect unusual activity and keep your account secure.
• Legal Compliance: To comply with licensing authorities and anti-money laundering regulations.
• Customer Support: To resolve your questions and issues quickly.
• Relevant Offers: To send you promotions and bonus offers tailored to your preferences (you can opt out of this at any time).
• Platform Improvement: To analyze user experience and continuously improve our services.

4Data Storage & Security

Baji uses industry-leading technology to protect your privacy. Our security framework is detailed below:

• 256-bit SSL Encryption: All data transfers are fully encrypted. No outside party can access your information.
• Firewall Protection: Multi-layered firewall protection against unauthorized access.
• Two-Factor Authentication (2FA): An added layer of security when accessing your account.
• Regular Security Audits: Third-party experts regularly audit our systems.
• Restricted Access: Only authorized staff can access specific data.
• Data Retention: Data is retained for up to 5 years after account closure, as required by legal obligations.

Please note that no organization can guarantee 100% security on the internet. That's why you should also stay vigilant — use a strong password and never share it with anyone.

5Sharing Information with Third Parties

Baji never sells your information. However, limited data sharing may be necessary in certain specific circumstances:

• Payment Provider: Payment gateways such as Mobile Pay, Nagad, and Rocket receive only the minimum information needed to process transactions.
• KYC Service Provider: Authorized third parties may access limited data solely for identity verification purposes.
• Legal Authorities: We may be required to share information with relevant authorities in the event of a court order or legal obligation.
• Game Software Providers: Registered game providers handling game operations receive certain session data.
• Auditor: Auditors from the licensing authority may verify certain information at the time of license renewal.

6Cookie Policy

Baji uses cookies on its website. Cookies are small text files stored in your browser that help the website recognize you.

• Essential Cookies: Essential for login sessions and site security — without these, the site cannot function properly.
• Performance Cookies: To analyze which sections of the site are used most, helping us improve the overall experience.
• Functionality Cookies: To remember your language and preferences, so you don't have to update your settings every time.
• Analytics Cookies: To understand user experience, on a completely anonymous basis.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain services.

7Your Privacy Rights

As a Baji member, you have full control over your own data. You may exercise any of the following rights at any time:

To exercise these rights support@baji-taka.net. We aim to respond within 30 business days.

8Protection of Minors' Data

Baji strictly prevents anyone under 18 from registering. We do not knowingly collect or process any personal information from minors.

• Age is verified at the point of registration.
• Date of birth is re-verified during the KYC process.
• If it is found that a minor has opened an account, that account is immediately closed and all associated data is deleted.

9International Data Transfers

As Baji is an international platform, your data may be stored on servers in various countries to support certain services. For all data transfers, we ensure:

• The recipient country has adequate data protection laws in place, or an equivalent level of protection is guaranteed by contract.
• All data transfers are carried out through encrypted channels.
• Strict data processing agreements are in place with all server hosting providers.

10Changes to the Privacy Policy

Baji may update this Privacy Policy as needed. For significant changes:

• An SMS or app notification will be sent to your registered mobile number.
• The date of any changes will be updated in the "Last Updated" section at the top of this page.
• Re-consent may be required for significant changes.

We recommend revisiting this page once every three months. Continued use of the platform after any changes are made will be considered acceptance of the updated policy.

11Contact Us

For any privacy-related questions, complaints, or requests, please get in touch with us:

Our Frequently Asked Questions (FAQ) You'll also find answers to many common questions on that page. If you can't find what you're looking for, feel free to email us directly — we're always ready to help.